Free Shipping to North America and Europe.
Free shipping on orders to North America (NAFTA) and Europe
Estimated delivery:
-USA 6 to 12 days
-Europe 6 to 12 days
-MX and Spain 3 to 5 days
In order to request an exchange, the products must be in the same condition as at the time of purchase, that is, without showing alteration or damage and with labels attached. If the product you purchased is different from the one requested or is not the color you needed, an exchange can be made for the same model you purchased, as long as the product to be exchanged is in good condition.
If the product is unique or there is no color of the same model, an exchange will be made per product.
We would ask you to send us an email to america@salvorashop.com within a maximum of 15 days after the purchase justifying the change. In the event that the error is on the part of SalvoraShop and the product exchange is approved, instructions will be sent to the customer so that they can return the order by mail and after receiving the return, the desired product will be sent. In the event that it is a color or model change due to the customer's interest, the customer must pay the costs to send it to the store and subsequently the costs of shipping the new product. Cases with restrictions on return or exchange: Returns and exchanges. Special sales and products on Clearance and/or Discount, because the products in this type of sales are unique products or with few sizes, there are no changes. These products can only be returned for manufacturing or operating defects if previously authorized by SalvoraShop.
Send us an e-mail with the product information. To do this, go to "Log in", enter your information and go to the "My account" panel, then to "Order History", then choose the product you want to return and take a screenshot . Subsequently, attach the screenshot to the email you send us along with the reasons for the return.
Butterfly necklace in exotic woods with hypoallergenic surgical steel chain or with leather cord. Made one by one, gluing small pieces of wood of different colors and textures.
Pendant: 3.5x 2.5cm in different exotic woods.
Woods: Purple rose (Tabebuia rosea), Chechén (Metopium brownei), Wild ash (Fraxinus uhdei), Parota (Enterolobium cyclocarpum), Bocote (Cordia elaeagnoides), Walnut (Juglans regia), Mexican teak (Tectona grandis)
Leather cord: With wooden ball closure, adjustable to two lengths 53cm or 41cms.
Chain: 54cm long in 316L certified hypoallergenic surgical steel, golden, with clasp.
Pure ecology. The exotic woods come from the FSC certified Noh Bec forest in Yucatán, Teak, Bocote and Nogal are more than 100 years old because they have been recovered from the beams of an old farm.
Presentation: Label, printed information , wrapping in Sálvora paper and its own hand-painted cardboard box.
Care: The chain does not lose shine or need metal cleaners like silver, it is surgical steel. Clean and enhance the grain of the wood with waxes or natural oils.
Shipments from Spain and Mexico: To Mexico and Spain 3-5 days, to Europe and USA 6-12 days, to other countries 12-24 days (There could be delays due to Covid). Ask me about express shipping
I am a European designer living in Mexico, graduated from the University of Barcelona, who believes in the manual work of specialists, who proposes to consume more durable, better quality, and completely ecological fashion products, in order to offer a real alternative to industrial fashion. See the day to day of Sálvora at @ salvora_alicia
You may return items within 30 days of delivery for a full refund and return shipping costs, if the return is a result of our error (you received an incorrect item, etc.).
You should expect to receive your refund within four weeks of delivering your package to the return shipper; however, in many cases, you will receive a refund faster. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.
If you need to return an item, simply write to america@salvorashop.com. If the return is not caused by our error, you will need to pay the return shipping costs. We will notify you by email of your refund once we have received and processed the returned item.
We can ship to North America (NAFTA), the European Union, the United Kingdom, Norway and Switzerland.
Shipments from:
-Spain and Mexico 2-4 days.
- Europe and the USA 6-10 days.
- Other countries 12-24 days. Ask us about express shipping
When you place an order, you can see in the product descrption, the expected shipping dates for your country. After making your purchase, you will receive an email confirming your purchase and the delivery time with free shipping. If you do not agree, you can request a refund within 24 hours.
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