Free Shipping to North America and Europe.
Free shipping on orders to North America (NAFTA) and Europe
Estimated delivery:
-USA 6 to 12 days
-Europe 6 to 12 days
-MX and Spain 3 to 5 days
In order to request an exchange, the products must be in the same condition as at the time of purchase, that is, without showing alteration or damage and with labels attached. If the product you purchased is different from the one requested or is not the color you needed, an exchange can be made for the same model you purchased, as long as the product to be exchanged is in good condition.
If the product is unique or there is no color of the same model, an exchange will be made per product.
We would ask you to send us an email to america@salvorashop.com within a maximum of 15 days after the purchase justifying the change. In the event that the error is on the part of SalvoraShop and the product exchange is approved, instructions will be sent to the customer so that they can return the order by mail and after receiving the return, the desired product will be sent. In the event that it is a color or model change due to the customer's interest, the customer must pay the costs to send it to the store and subsequently the costs of shipping the new product. Cases with restrictions on return or exchange: Returns and exchanges. Special sales and products on Clearance and/or Discount, because the products in this type of sales are unique products or with few sizes, there are no changes. These products can only be returned for manufacturing or operating defects if previously authorized by SalvoraShop.
Send us an e-mail with the product information. To do this, go to "Log in", enter your information and go to the "My account" panel, then to "Order History", then choose the product you want to return and take a screenshot . Subsequently, attach the screenshot to the email you send us along with the reasons for the return.
Silver and exotic wood earrings, hoseshoe, fish, turtle and starfish handmade.
Ironwood wood, the ebony of Sonora desrt. There are no two identical slopes, this is not an industry, hand carver Thomas knows that each grain and carving are unique.
Silversmih: Hand made silver on horseshoe hoop
Silver hook and loop: 925 sterling silver with contrast certification
Wood: Ironwood from the Sonoran desert (Olneya tesota) harvested dry.
Care: Silver cleaner. Use colorless wax or cream if you want to polish or enhance the grain.
Presentation: Label, printed information, Sálvora paper wrapper and its own hand-painted cardboard box.
Shipments from Spain and Mexico: To Mexico and Spain 3-5 days, to Europe and the USA 6-12 days, to other countries 12-24 days. Ask me about express delivery.
I am a European designer living in Mexico, graduated from the University of Barcelona, who believes in the manual work of specialists, who proposes to consume less quantity of products but of better quality, durability and ecological, in order to to offer a real alternative to industrial fashion. @ salvora_alicia
You may return items within 30 days of delivery for a full refund and return shipping costs, if the return is a result of our error (you received an incorrect item, etc.).
You should expect to receive your refund within four weeks of delivering your package to the return shipper; however, in many cases, you will receive a refund faster. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.
If you need to return an item, simply write to america@salvorashop.com. If the return is not caused by our error, you will need to pay the return shipping costs. We will notify you by email of your refund once we have received and processed the returned item.
We can ship to North America (NAFTA), the European Union, the United Kingdom, Norway and Switzerland.
Shipments from:
-Spain and Mexico 2-4 days.
- Europe and the USA 6-10 days.
- Other countries 12-24 days. Ask us about express shipping
When you place an order, you can see in the product descrption, the expected shipping dates for your country. After making your purchase, you will receive an email confirming your purchase and the delivery time with free shipping. If you do not agree, you can request a refund within 24 hours.
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